# API Response Degraded in Sandbox

- Provider: [Marqeta](https://down.guide/marqeta)
- Level: confirmed
- Impact: Degraded
- lasted 18h 12m
- started 2026-06-16 17:54 UTC
- Core API, Sandbox
- id: DWN-281adce6ba
- Official page: https://stspg.io/y1r9z49xxpl0

## Updates from Marqeta
### 2026-06-16 17:54 UTC: investigating
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is actively working to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.

### 2026-06-16 18:25 UTC: identified
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User/Business/Card API response in the sandbox and a intermittently in production starting at approximately 09:50 PT (17:07 UTC). Our team is aware of the root cause and is continuing to actively work to resolve the impact. A follow-up notification with more detail will be sent within 30 minutes.

### 2026-06-16 18:54 UTC: identified
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team has identified the root cause and initiated a hot-fix across all affected environments. We are actively monitoring the fix progress and will provide a further update once the fix is complete and service has been fully verified.

### 2026-06-16 20:37 UTC: monitoring
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). Our engineering team successfully deployed a fix across all affected environments as of 13:09 PT (21:09 UTC). All impacted services have been restored and are currently under active monitoring to ensure full stability.
We sincerely apologize for any disruption this caused and appreciate your patience.

### 2026-06-17 12:07 UTC: resolved
On Tuesday, June 16, 2026, Marqeta engineers detected an issue affecting User, Business, and Card API responses in the sandbox and intermittently in production, starting at approximately 09:50 PT (17:07 UTC). 
Our engineering team identified the root cause, successfully deployed a fix across all affected environments, and completed a monitoring period to verify full stability. We sincerely appreciate your patience throughout this incident.

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