# STIPs on Multiple Card Networks

- Provider: [Marqeta](https://down.guide/marqeta)
- Level: confirmed
- Impact: Degraded
- lasted 8d
- started 2026-06-03 15:49 UTC
- Payment Processing
- id: DWN-a9ec96d45a
- Official page: https://stspg.io/3nvglsh11zw5

## Updates from Marqeta
### 2026-06-03 15:49 UTC: investigating
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team is actively investigating the root cause and assessing the full scope of impact. We will follow up with additional details as soon as more information is available. A follow-up notification with more detail will be sent within 30 minutes.

### 2026-06-03 16:12 UTC: monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Our team has drained the affected region to stabilize the STIPs, and will continue investigating the root cause.

### 2026-06-04 15:57 UTC: monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT. Mitigations remain in place and the root cause is being investigated throughout the day.

### 2026-06-08 15:51 UTC: monitoring
On Wednesday, June 3, 2026, Marqeta engineers detected an issue affecting Stand-In Processing (STIP) across multiple card networks starting at approximately 08:42 PT.
Our ongoing technical investigation has isolated the root cause of this incident to a degraded physical network connection. We are actively coordinating with our hardware vendor for an expedited component replacement. In the interim, Marqeta engineers are continuously monitoring the affected infrastructure and managing traffic loads to mitigate any further customer impact. We will provide a final resolving update once the hardware replacement is complete and long-term system stability has been fully verified.

### 2026-06-11 16:48 UTC: resolved
On Thursday, June 11th, 2026, Marqeta engineers have confirmed that the the physical network connection has been successfully restored, and operations have returned to normal across all affected card networks.
Following a period of active monitoring with no further issues observed, long-term system stability has been fully verified.

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