# Intermittent API timeouts

- Provider: [Marqeta](https://down.guide/marqeta)
- Level: confirmed
- Impact: Operational
- lasted 7h 48m
- started 2026-10-22 17:40 UTC
- Core API
- us, us-west-2
- id: DWN-f57a29bc32
- Official page: https://stspg.io/nrksvgrhwlm0

## Updates from Marqeta
### 2026-10-22 17:40 UTC: monitoring
On October 22, 2026, between approximately 9:52 AM and 9:56 AM PT, some API requests originating from the us-west-2 region experienced timeouts. The cause was outside of Marqeta's environment. The issue resolved on its own and our services are operating normally, with no ongoing customer impact. We will continue to monitor the environment for some time to ensure stability. We are also working with our provider to better understand what happened, and we will share more information if it becomes available. We apologize for any inconvenience.

### 2026-10-23 01:28 UTC: resolved
Marqeta engineers have completed a monitoring period following the intermittent API timeouts that affected some requests originating from the us-west-2 region on October 22, 2026. Services have remained stable throughout this period and long-term stability has been confirmed. We have raised a case with our provider to obtain a root cause analysis. We appreciate your patience throughout this process.

From the builder: does your app depend on Marqeta? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=marqeta) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Marqeta.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f57a29bc32), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.