- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu
- Down Index
- 12of 100
What to do
Check whether you use MaxMind in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-10-04 12:45 UTC and 2025-10-04 12:45 UTC may need a replay.Subscribe to MaxMind's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=maxmind works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from MaxMind 1
- resolved
October 4, 2025 12:45PM UTC Resolved - Customers might have experienced high response times and possibly timeouts on GeoIP2 Web Service in the eu-west region around. Possibly between 9:30 and 11:30 UTC 04/10/2025. The incident is resolved and response times are back to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-623a5ac998
Is MaxMind still down?
No, this incident was resolved 2025-10-04 12:45 UTC. For MaxMind's live state, see https://down.guide/maxmind.
How long did it last?
0m, from 2025-10-04 12:45 UTC to 2025-10-04 12:45 UTC, by the times MaxMind posted.
What was affected?
MaxMind named in eu.
What caused it?
MaxMind hasn't published a root cause. If it does, it shows here.
Where does this come from?
MaxMind's official status page, https://status.maxmind.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.