# Card Authorization Timeouts Impacting Some Customers

- Provider: [Mercury](https://down.guide/mercury)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-11-06 16:47 UTC
- id: DWN-4aaba904f8
- Official page: https://status.mercury.com/incidents/01M6RW3A38T77GKE9ERMS4WBZ9

## Updates from Mercury
### 2026-11-06 16:28 UTC: resolved
From approximately 8:20am to 10:12am CST, card transaction authorizations were intermittently interrupted. This incident has now been resolved, with card transactions fully restored and operating normally.
No further action is needed. Thank you for your patience.

### 2026-11-06 16:28 UTC: resolved
From approximately 8:52am to 9:56am ET, card transaction authorizations were intermittently interrupted. This incident has now been resolved, with card transactions fully restored and operating normally.
No further action is needed. Thank you for your patience.

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