# Elevated Errors with Conversations API

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 1h 31m
- started 2026-05-01 20:06 UTC
- Conversations - API
- eu
- id: DWN-1a4547b200
- Official page: https://stspg.io/1zxdk22v28q6

## Updates from Bird
### 2026-05-01 20:06 UTC: investigating
We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.

### 2026-05-01 21:14 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-01 21:37 UTC: resolved
This incident has been resolved.

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