# SMS delivery interruption - Netherlands - KPN 20408

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 7d 20h
- started 2026-05-08 10:55 UTC
- SMS - Connectivity - EMEA
- eu
- id: DWN-20830d4a36
- Official page: https://stspg.io/gcdnw4blv0r6

## Updates from Bird
### 2026-05-08 10:55 UTC: identified
KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.

### 2026-05-16 07:43 UTC: resolved
This incident has been resolved.

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