# Journeys failure rate increase

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 23m
- started 2026-07-05 15:50 UTC
- Journey - US (West)
- us
- id: DWN-34b8be6875
- Official page: https://stspg.io/ckcy01czrxjq

## Updates from Bird
### 2026-07-05 15:50 UTC: investigating
We are seeing a spike in errors in the Journeys logs right now. We are investigating the issue.

### 2026-07-05 16:07 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-05 16:12 UTC: resolved
This incident has been resolved.

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