# Email data delay

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2025-12-10 21:25 UTC
- Analytics - US (West)
- us
- id: DWN-551f718154
- Official page: https://stspg.io/sfqs26tx3n96

## Updates from Bird
### 2025-12-10 21:26 UTC: investigating
We are investigating a delay in email sending data. There is no delay in email sending.

### 2025-12-11 00:24 UTC: monitoring
Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

### 2025-12-11 00:24 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-12-11 00:32 UTC: resolved
This incident has been resolved.

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