# Bird.com Platform: Increased 5xx errors and delivery deliays

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 53m
- started 2026-10-05 18:18 UTC
- Bird Platform
- id: DWN-5d3f240b26
- Official page: https://stspg.io/7nrrxrynxhdd

## Updates from Bird
### 2026-10-05 18:18 UTC: investigating
We are currently investigating an increase in 5xx errors and delayed email deliveries.
Please note: 
There is no impact to our Marketing Platform or SparkPost APIs.

### 2026-10-05 18:40 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-10-05 19:11 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-05 19:12 UTC: resolved
This incident has been resolved.

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