# Intermittent issues installing WhatsApp channels

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 7d 5h
- started 2025-11-27 10:56 UTC
- Channels - Europe, Channels - US (West), Channels - Asia (India)
- apac, eu, in, us
- id: DWN-5d846a81cb
- Official page: https://stspg.io/khrk7c0z3rvj

## Updates from Bird
### 2025-11-27 10:57 UTC: investigating
We are investigating issues preventing some customers from installing WhatsApp channels for pre-verified numbers only.

### 2025-12-01 10:58 UTC: identified
We've identified the issue and are working with Meta (WhatsApp) to resolve it.

### 2025-12-02 14:33 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-12-04 16:17 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).