# Flow Logs failures in EU

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 3h 29m
- started 2026-09-21 18:08 UTC
- Flows  - Europe
- eu
- id: DWN-954ea292ef
- Official page: https://stspg.io/86svyvk2ps85

## Updates from Bird
### 2026-09-21 18:08 UTC: investigating
We are currently investigating an issue in EU that is causing some flows to fail.

### 2026-09-21 18:12 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-21 18:13 UTC: investigating
The current failure is in log retrieval not flow runs. Flows are running with out impact. Logs are failing to load upon request.

### 2026-09-21 19:09 UTC: identified
We have identified the issue and are testing a fix. We expect logs to be available again with in an hour.

### 2026-09-21 21:30 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-21 21:36 UTC: resolved
This incident has been resolved.

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