# Dashboard Search Indexing Issue

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 2h 38m
- started 2026-07-22 12:16 UTC
- Dashboard - app.bird.com
- id: DWN-9bfffdbb05
- Official page: https://stspg.io/5c19sv9bszvd

## Updates from Bird
### 2026-07-22 12:16 UTC: identified
We've identified an issue affecting search functionality on the dashboard. All services remain operational, but new items may not appear in dashboard search results.

### 2026-07-22 12:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-07-22 13:58 UTC: monitoring
The fix has been deployed, and dashboard search functionality has been restored. We are replaying events from the incident period to refresh the search index and ensure all affected items are available in search results.

### 2026-07-22 14:54 UTC: resolved
This incident has been resolved.

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