# Flows and Journeys unable to retrieve the Message Body for Conversation Messages

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 49m
- started 2026-06-04 11:13 UTC
- Flows  - Europe, Flows  - US (West), Flows  - Asia (India)
- apac, eu, in, us
- id: DWN-a118e3a22f
- Official page: https://stspg.io/jwzxzv4h5c6h

## Updates from Bird
### 2026-06-04 11:13 UTC: investigating
Flows and Journeys are unable to retrieve the Message Body property for Conversation Messages. We are investigating the issue.

### 2026-06-04 12:02 UTC: resolved
This incident has been resolved.

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