# Increased Error rates on USA Bird Platform API

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 19m
- started 2026-09-26 15:59 UTC
- Bird Platform
- us
- id: DWN-cb894c402d
- Official page: https://stspg.io/lsvswgr44jg2

## Updates from Bird
### 2026-09-26 15:59 UTC: investigating
We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

### 2026-09-26 16:06 UTC: identified
We have found the cause of the issue cycling the bad instances. Recovery expected soon.

### 2026-09-26 16:11 UTC: monitoring
We are monitoring the systems while they recover. 
All errors have stopped and all queues are recovering.

### 2026-09-26 16:17 UTC: resolved
Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

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