# New campaign activation failures in EP marketing suite

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 2h 18m
- started 2026-03-31 11:29 UTC
- Campaigns - Europe, Campaigns - US (West), Campaigns - Asia (India)
- apac, eu, in, us
- id: DWN-ce27ab295a
- Official page: https://stspg.io/gj51wtmnbfw5

## Updates from Bird
### 2026-03-31 11:29 UTC: identified
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation.
Our team is actively working on a fix.

### 2026-03-31 12:25 UTC: monitoring
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.

### 2026-03-31 13:47 UTC: resolved
This incident has been resolved.

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