# Incoming calls to UK with one-way audio

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 5d
- started 2026-09-11 11:38 UTC
- Voice - Connectivity - Global
- id: DWN-d493ddd22d
- Official page: https://stspg.io/g2c7l8zy1vyk

## Updates from Bird
### 2026-09-11 11:38 UTC: investigating
We are currently investigating the issue with calls to UK numbers resulting in one-way audio

### 2026-09-13 15:08 UTC: investigating
We are working with the carrier to investigate and analyze this issue.
We are observing this issue on some inbound calls to certain UK numbers.

### 2026-09-16 11:43 UTC: resolved
This incident has been resolved.

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