# Journey Processing Delays \[EU\]

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 36m
- started 2026-05-12 13:41 UTC
- Journey - Europe
- eu
- id: DWN-edab732749
- Official page: https://stspg.io/bltc35x71h5r

## Updates from Bird
### 2026-05-12 13:41 UTC: investigating
We are currently experiencing delays in processing journeys. The team is actively working to increase processing speed and reduce delays.

### 2026-05-12 13:58 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-12 14:16 UTC: resolved
This incident has been resolved.

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