# \[Connectivity Platform\] Conversations API seeing some errors with increased latency

- Provider: [Bird](https://down.guide/messagebird)
- Level: confirmed
- Impact: Degraded
- lasted 1h 2m
- started 2025-10-25 00:35 UTC
- Conversations - API
- id: DWN-f0a5e0e1bc
- Official page: https://stspg.io/4hj4nzpzpxw6

## Updates from Bird
### 2025-10-25 00:35 UTC: investigating
We are seeing some small amount of API request acceptance errors on the conversations API on the Connectivity Platform. Some API calls are also experiencing increased latency. It is being actively investigated.

### 2025-10-25 00:37 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-25 00:44 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-25 01:26 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-25 01:37 UTC: resolved
This incident has been resolved.

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