- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Metabase Cloud Platform
- Down Index
- 41of 100
What to do
Check whether you use Metabase Cloud Metabase Cloud Platform. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 1m it lasted.
Anything that failed between 2021-08-10 16:37 UTC and 2021-08-10 20:38 UTC may need a replay.Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Metabase Cloud 5
- investigating
We identified an issue in our Business tier customers that run on isolated environments. The issue appears to be an issue with our load balancers not being able to flag instances as healthy which results in application servers being recycled continously.
provider
- identified
We've identified a fix for the outage and we're in the process of issuing an update to resolve the situation
provider
- monitoring
We've deployed a fix and we're monitoring the health of the instances.
provider
- resolved
This incident has been resolved.
provider
- postmortem
A failure in the upgrade in our Elastic Beanstalk deployment for improving the timeout on reverse proxies led to instances not being able to revert back to previous version leaving them in an inconsistent state.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2029df364a
Is Metabase Cloud still down?
No, this incident was resolved 2021-08-10 20:38 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.
How long did it last?
4h 1m, from 2021-08-10 16:37 UTC to 2021-08-10 20:38 UTC, by the times Metabase Cloud posted.
What was affected?
Metabase Cloud named Metabase Cloud Platform.
What caused it?
Metabase Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.