- Level
- confirmed
- Worst impact
- Major outage
- Components
- Metabase Cloud Platform
- Down Index
- 48of 100
What to do
Check whether you use Metabase Cloud Metabase Cloud Platform. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.
Anything that failed between 2022-11-17 18:47 UTC and 2022-11-17 19:14 UTC may need a replay.Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Metabase Cloud 3
- investigating
We identified an issue with our Cloud. We're currently investigating
provider
- resolved
We have restored the service. We will provide a description of the issue in the next few days.
provider
- postmortem
While provisioning new K8S clusters in our AWS environment, DNS and load balancer related configurations were accidentally overwritten with wrong parameters, preventing ingress network access to all Metabase Cloud instances. We have restored the correct configurations and added additional process controls and automated checks to prevent this from happening in the future.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3edb0ded77
Is Metabase Cloud still down?
No, this incident was resolved 2022-11-17 19:14 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.
How long did it last?
27m, from 2022-11-17 18:47 UTC to 2022-11-17 19:14 UTC, by the times Metabase Cloud posted.
What was affected?
Metabase Cloud named Metabase Cloud Platform.
What caused it?
Metabase Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.