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Metabase Cloud

Emails not sending

Degraded Lasted 30m · started · Metabase Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Metabase Cloud Platform
Down Index
26of 100

What to do

  • Check whether you use Metabase Cloud Metabase Cloud Platform. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 30m it lasted.

    Anything that failed between 2022-07-21 12:23 UTC and 2022-07-21 12:53 UTC may need a replay.
  • Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Metabase Cloud 2

  1. investigating

    We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.

    provider

  2. resolved

    We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6fbc84543a

Is Metabase Cloud still down?

No, this incident was resolved 2022-07-21 12:53 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.

How long did it last?

30m, from 2022-07-21 12:23 UTC to 2022-07-21 12:53 UTC, by the times Metabase Cloud posted.

What was affected?

Metabase Cloud named Metabase Cloud Platform.

What caused it?

Metabase Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.