# Emails not sending

- Provider: [Metabase Cloud](https://down.guide/metabase)
- Level: confirmed
- Impact: Degraded
- lasted 30m
- started 2022-07-21 12:23 UTC
- Metabase Cloud Platform
- id: DWN-6fbc84543a
- Official page: https://stspg.io/hvsprmdf18f4

## Updates from Metabase Cloud
### 2022-07-21 12:23 UTC: investigating
We're aware that emails are not being sent on instances that run on Metabase Cloud. We're investigating the issue.

### 2022-07-21 12:53 UTC: resolved
We've identified that we run over quota on our Cloud email service so we requested to increase the limits. Emails on our instances are now back to normal.

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