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Metabase Cloud

Unable to create new Metabase cloud instances

Major outage Lasted 21h 11m · started · Metabase Cloud's page

Level
confirmed
Worst impact
Major outage
Components
Metabase Store
Down Index
55of 100

What to do

  • Check whether you use Metabase Cloud Metabase Store. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 21h 11m it lasted.

    Anything that failed between 2023-07-28 13:10 UTC and 2023-07-29 10:21 UTC may need a replay.
  • Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Metabase Cloud 2

  1. investigating

    Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-74d1d1e90b

Is Metabase Cloud still down?

No, this incident was resolved 2023-07-29 10:21 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.

How long did it last?

21h 11m, from 2023-07-28 13:10 UTC to 2023-07-29 10:21 UTC, by the times Metabase Cloud posted.

What was affected?

Metabase Cloud named Metabase Store.

What caused it?

Metabase Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.