# Unable to create new Metabase cloud instances

- Provider: [Metabase Cloud](https://down.guide/metabase)
- Level: confirmed
- Impact: Major outage
- lasted 21h 11m
- started 2023-07-28 13:10 UTC
- Metabase Store
- id: DWN-74d1d1e90b
- Official page: https://stspg.io/sw71wvf02jmw

## Updates from Metabase Cloud
### 2023-07-28 13:10 UTC: investigating
Metabase customers trying to create a new cloud trial or cloud instance are unable to do so.

### 2023-07-29 10:21 UTC: resolved
This incident has been resolved.

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