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Metabase Cloud

Unable to create new database connections

Partial outage Lasted 20h 4m · started · Metabase Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Metabase Cloud Platform
Down Index
43of 100

What to do

  • Check whether you use Metabase Cloud Metabase Cloud Platform. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 4m it lasted.

    Anything that failed between 2023-07-28 13:01 UTC and 2023-07-29 09:06 UTC may need a replay.
  • Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Metabase Cloud 2

  1. investigating

    Metabase Cloud customers are currently unable to add new databases or edit database connections.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9e5b8d31f4

Is Metabase Cloud still down?

No, this incident was resolved 2023-07-29 09:06 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.

How long did it last?

20h 4m, from 2023-07-28 13:01 UTC to 2023-07-29 09:06 UTC, by the times Metabase Cloud posted.

What was affected?

Metabase Cloud named Metabase Cloud Platform.

What caused it?

Metabase Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.