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Metabase Cloud

Problems when creating instances

Degraded Lasted 3h 16m · started · Metabase Cloud's page

Level
confirmed
Worst impact
Degraded
Components
Metabase Cloud Platform, Metabase Store
Regions
us
Down Index
40of 100

What to do

  • Check whether you use Metabase Cloud Metabase Cloud Platform, Metabase Store in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 16m it lasted.

    Anything that failed between 2023-06-13 19:56 UTC and 2023-06-13 23:13 UTC may need a replay.
  • Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Metabase Cloud 2

  1. identified

    There is a problem with our cloud service provider that doesn’t let us create new instances of Metabase. We have identified the problem and we are waiting for the cloud service provider to restore its services.

    provider

  2. resolved

    AWS reports that the service should be normalized now

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c2480930df

Is Metabase Cloud still down?

No, this incident was resolved 2023-06-13 23:13 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.

How long did it last?

3h 16m, from 2023-06-13 19:56 UTC to 2023-06-13 23:13 UTC, by the times Metabase Cloud posted.

What was affected?

Metabase Cloud named Metabase Cloud Platform, Metabase Store in us.

What caused it?

Metabase Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.