- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 8of 100
What to do
Check whether your product depends on Metabase Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-10-20 06:00 UTC and 2025-10-20 06:00 UTC may need a replay.Subscribe to Metabase Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=metabase works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Metabase Cloud 1
- resolved
Our cloud service provider reported an outage on one of their key services in a region, leading to other services that depended on it to fail. Metabase token check service relies on one of these services to work, which led to our service to fail and all instances that depend on this service were not able to start or be downgraded to non-premium instances (without any premium features working). Instances that did this token check before the outage did not see any issues. Service is now fully recovered
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e6cbaa223c
Is Metabase Cloud still down?
No, this incident was resolved 2025-10-20 06:00 UTC. For Metabase Cloud's live state, see https://down.guide/metabase.
How long did it last?
0m, from 2025-10-20 06:00 UTC to 2025-10-20 06:00 UTC, by the times Metabase Cloud posted.
What caused it?
Metabase Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Metabase Cloud's official status page, https://status.metabase.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.