# Raw Events Data Export Data is Stale

- Provider: [Metronome](https://down.guide/metronome)
- Level: confirmed
- Impact: Degraded
- lasted 7h 57m
- started 2026-11-02 23:56 UTC
- id: DWN-30708ed583
- Official page: https://status.metronome.com/incidents/01M6FB2TVDBJK6HSGTXFC51TAV

## Updates from Metronome
### 2026-11-02 23:56 UTC: investigating
After the raw events dataset updates resumed at 18:50 UTC on November 2, 2026, we identified a backlog that is taking longer than expected to clear. We are actively backfilling the raw events dataset to restore freshness.
Export transfers may complete successfully while containing stale data. We will provide another update once we have verified that the dataset is fully caught up.

### 2026-11-03 03:39 UTC: monitoring
The backfill of the raw events dataset has now completed, and data freshness is caught up. Regular raw events dataset updates are continuing, and we are monitoring to confirm sustained recovery.

### 2026-11-03 07:53 UTC: resolved
Continued monitoring has confirmed that raw events data exports remain fresh and up-to-date. The impact to raw events data exports has resolved.

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