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Metronome

Username/password auth not working

Major outage Lasted 26m · started · Metronome's page

Level
confirmed
Worst impact
Major outage
Down Index
38of 100

What to do

  • Check whether your product depends on Metronome. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 26m it lasted.

    Anything that failed between 2026-07-08 22:32 UTC and 2026-07-08 22:58 UTC may need a replay.
  • Subscribe to Metronome's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=metronome works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Metronome 4

  1. investigating

    We're seeing errors in our web authentication. SAML log-in is currently unaffected. We are investigating

    provider

  2. identified

    We've identified the issue and are working on resolving ASAP. We are hearing some reports of SAML auth also being down.

    provider

  3. monitoring

    We've deployed a fix and auth is now working.

    provider

  4. resolved

    This issue has been resolved and mitigations have been put in place.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-904962bc5c

Is Metronome still down?

No, this incident was resolved 2026-07-08 22:58 UTC. For Metronome's live state, see https://down.guide/metronome.

How long did it last?

26m, from 2026-07-08 22:32 UTC to 2026-07-08 22:58 UTC, by the times Metronome posted.

What caused it?

Metronome hasn't published a root cause. If it does, it shows here.

Where does this come from?

Metronome's official status page, https://status.metronome.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.