- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 26of 100
What to do
Check whether your product depends on Mintlify. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.
Anything that failed between 2026-11-04 21:01 UTC and 2026-11-04 21:29 UTC may need a replay.Subscribe to Mintlify's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mintlify works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication.Read the postmortem
Updates from Mintlify 4
- investigating
We’re investigating an authentication issue that is preventing some users from accessing preview deployments. Previews are still building normally, and production documentation sites are not affected.
provider
- investigating
We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication. A fix is being deployed now. Users who are already logged in and sites using other authentication methods are not affected.
provider
- monitoring
A fix has been deployed and logins to preview deployments and sites protected by Mintlify authentication are working again. We're monitoring to confirm. If you still see the error, try logging in again or contact [support@mintlify.com](mailto:support@mintlify.com).
provider
- resolved
This incident has been resolved. Logins to preview deployments and sites protected by Mintlify authentication are back to working normally. If you still are running into any issues please contact [support@mintlify.com](mailto:support@mintlify.com).
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5e6fc549cd
Is Mintlify still down?
No, this incident was resolved 2026-11-04 21:29 UTC. For Mintlify's live state, see https://down.guide/mintlify.
How long did it last?
28m, from 2026-11-04 21:01 UTC to 2026-11-04 21:29 UTC, by the times Mintlify posted.
What caused it?
Mintlify wrote: "We've identified the cause of the error affecting preview deployments and sites protected by Mintlify authentication." The postmortem: https://status.mintlify.com/incidents/01M6M5WKJN74NJCW4559PNDHQC
Where does this come from?
Mintlify's official status page, https://status.mintlify.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.