# Icons supplied via the Images and Icons tool may not appear in search results or load

- Provider: [Miro](https://down.guide/miro)
- Level: confirmed
- Impact: Degraded
- lasted 1d
- started 2025-06-26 10:34 UTC
- id: DWN-0df9536776
- Official page: https://status.miro.com/incidents/01JYNWVMN7KTV2TDWEP2SGWR09

## Updates from Miro
### 2025-06-26 10:34 UTC: investigating
We are investigating a degraded performance of the Images and Icons tool. Icons supplied via this tool may not appear in search results, attempts to save these icons may fail. We’re working with the provider to resolve the issue and will provide updates as they become available.

### 2025-06-27 06:14 UTC: identified
We’ve identified the root cause of the issue affecting icons in the Images and Icons tool and are working closely with our partner to restore full functionality. Icons may still be missing from search results or fail to save during this time. We apologize for the inconvenience and will continue to share updates as progress is made.

### 2025-06-27 11:28 UTC: resolved
The issue affecting icons in the Images and Icons tool has now been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

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