# Degradation in image upload functionality within AI features

- Provider: [Miro](https://down.guide/miro)
- Level: confirmed
- Impact: Degraded
- lasted 4h 11m
- started 2025-05-19 10:05 UTC
- id: DWN-6aa44caf01
- Official page: https://status.miro.com/incidents/01JVM02CS6688D63V6VDB91RRD

## Updates from Miro
### 2025-05-19 10:05 UTC: investigating
We’re currently investigating a degradation in image upload functionality within AI features. This is impacting related features like image generation and alteration, which may not work reliably.
We’ll share updates as we learn more.

### 2025-05-19 11:29 UTC: identified
We've identified the root cause of the image upload issues affecting AI features and are working on a fix.

### 2025-05-19 14:16 UTC: resolved
The issue causing degraded image upload functionality within AI features has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

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