- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- au, eu, us
- Down Index
- 45of 100
What to do
Check whether you use Miro in au, eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 21h 43m it lasted.
Anything that failed between 2025-10-20 17:47 UTC and 2025-10-21 15:30 UTC may need a replay.Subscribe to Miro's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=miro works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Miro 5
- investigating
We're currently investigating reports of a degradation in user search. This is impacting the ability to share boards, tag in comments and various other user-related functionality. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
provider
- identified
We have identified the cause of the degradation in user search and are gradually rolling out a fix across all of our enterprise customers. We appreciate your ongoing patience.
provider
- identified
We’re continuing the gradual rollout of the fix for the user search degradation. Many enterprise customers should already see recovery, with full resolution expected once the rollout completes.
provider
- identified
We have completed the rollout of the fix for the user search degradation to enterprise customers with US and Australia data residency. We continue the gradual rollout of the fix to customers in the EU region.
provider
- resolved
Following the completion of the rollout of a fix to all enterprise customers, the degradation affecting user search has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9d3b2ec64d
Is Miro still down?
No, this incident was resolved 2025-10-21 15:30 UTC. For Miro's live state, see https://down.guide/miro.
How long did it last?
21h 43m, from 2025-10-20 17:47 UTC to 2025-10-21 15:30 UTC, by the times Miro posted.
What was affected?
Miro named in au, eu, us.
What caused it?
Miro hasn't published a root cause. If it does, it shows here.
Where does this come from?
Miro's official status page, https://status.miro.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.