# Email Delivery Issue for Team Invitations

- Provider: [Miro](https://down.guide/miro)
- Level: confirmed
- Impact: Degraded
- lasted 2h 38m
- started 2025-05-19 11:35 UTC
- id: DWN-c2f1545895
- Official page: https://status.miro.com/incidents/01JVM56TTA6ZD1KPQYQKN1V836

## Updates from Miro
### 2025-05-19 11:35 UTC: identified
We’ve identified an issue affecting some users on the Enterprise plan where team invitations are successfully created and processed, but the invitation email is not delivered to the invitee. We’ve identified the root cause and are working on a fix.

### 2025-05-19 14:13 UTC: resolved
The issue that was preventing team invitation emails from being delivered correctly has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

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