# Users are unable to use Blueprint templates

- Provider: [Miro](https://down.guide/miro)
- Level: confirmed
- Impact: Partial outage
- lasted 34m
- started 2025-05-26 09:32 UTC
- id: DWN-d03b85d221
- Official page: https://status.miro.com/incidents/01JW5Z03HSCDKHR515R7CN7VH3

## Updates from Miro
### 2025-05-26 09:32 UTC: investigating
We are currently investigating issues affecting opening and using Blueprint templates. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

### 2025-05-26 09:40 UTC: identified
We identified the cause of the issue with the Blueprints. We are actively working on a fix to restore normal performance

### 2025-05-26 10:06 UTC: resolved
The issue affecting using Blueprints has been partially resolved. It is possible to create a Blueprint using the Preview option. We apologize for the inconvenience caused and appreciate your understanding

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