# Elevated /import Delays for a subset of US Projects

- Provider: [Mixpanel](https://down.guide/mixpanel)
- Level: confirmed
- Impact: Degraded
- lasted 5h 16m
- started 2025-10-01 10:02 UTC
- Ingestion API Availability (US)
- us
- id: DWN-1f6e5b05ff
- Official page: https://stspg.io/29k0tspdlsz4

## Updates from Mixpanel
### 2025-10-01 10:02 UTC: identified
We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored.
We will provide an update once performance has returned to normal.

### 2025-10-01 11:55 UTC: monitoring
The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.

### 2025-10-01 15:18 UTC: resolved
The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.

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