# Credit Card Processing Interruption

- Provider: [Mixpanel](https://down.guide/mixpanel)
- Level: confirmed
- Impact: Degraded
- lasted 1h 41m
- started 2026-04-09 20:03 UTC
- id: DWN-445550712b
- Official page: https://stspg.io/lk0xcrv7wxhs

## Updates from Mixpanel
### 2026-04-09 20:03 UTC: identified
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.

### 2026-04-09 21:00 UTC: monitoring
A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.

### 2026-04-09 21:44 UTC: resolved
This incident has been resolved.

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