# Data Volume Monitoring degraded performance

- Provider: [Mixpanel](https://down.guide/mixpanel)
- Level: confirmed
- Impact: Degraded
- lasted 3h 57m
- started 2026-05-12 17:17 UTC
- Application Availability (US)
- us
- id: DWN-aa211fbecd
- Official page: https://stspg.io/b54y1507jv7k

## Updates from Mixpanel
### 2026-05-12 17:17 UTC: investigating
We are currently investigating an issue that leads to degraded performance of Data Volume Monitoring in a subset of US-based projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support (https://mixpanel.com/get-support).

### 2026-05-12 17:46 UTC: identified
An upstream service provider outage is causing this issue. We are deploying a fix to mitigate the disruption.

### 2026-05-12 19:59 UTC: monitoring
A fix has been implemented, and we are monitoring the result.

### 2026-05-12 21:14 UTC: resolved
This incident has been resolved.

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