# Board Access Issues

- Provider: [Mixpanel](https://down.guide/mixpanel)
- Level: confirmed
- Impact: Degraded
- lasted 2h 15m
- started 2026-05-19 19:03 UTC
- id: DWN-df805acaf4
- Official page: https://stspg.io/sgh5vcdl5tqw

## Updates from Mixpanel
### 2026-05-19 19:03 UTC: investigating
A subset of users are currently facing issues accessing boards that they previously had access to view. Our Engineering team is actively investigating and will update shortly.

### 2026-05-19 19:10 UTC: identified
The issues has been identified and a fix is being implemented. As a workaround boards can be explicitly shared with users who are having issues viewing them currently.

### 2026-05-19 20:23 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-19 21:18 UTC: resolved
This incident has been resolved.

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