# Dashboard and sandbox outage

- Provider: [Modal](https://down.guide/modal)
- Level: confirmed
- Impact: Degraded
- lasted 14m
- started 2026-09-16 18:29 UTC
- Dashboard, Deployment, Sandboxes
- id: DWN-0645884358
- Official page: https://status.modal.com/incidents/1065907

## Updates from Modal
### 2026-09-16 18:29 UTC: downtime
We're currently tracking an outage for our customer dashboard and sandboxes. We will update as we have more information.

### 2026-09-16 18:39 UTC: downtime
We've identified the source of the issue and remediated.

### 2026-09-16 18:43 UTC: resolved
We're observing recovery of impacted services and will continue to monitor.

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