Some services are down due to Database

What to do

• Check whether your product depends on Modal. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 54m it lasted.

  Anything that failed between 2025-12-28 09:12 UTC and 2025-12-28 11:06 UTC may need a replay.

• Subscribe to Modal's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=modal works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Modal 6

1. updateDec 28, 2025, 9:12 AM UTC

   CPU functions, GPU functions, Snapshot restores (beta), and 2 other resources went down.

   provider

2. updateDec 28, 2025, 9:15 AM UTC

   We are investigating and believe we have diagnosed the problem: we are having an active incident with our database and are actively working on mitigating.

   provider

3. updateDec 28, 2025, 10:08 AM UTC

   We are currently in the process of figuring out the best mitigation plan that will minimize risk and downtime once it is complete.

   provider

4. updateDec 28, 2025, 10:24 AM UTC

   We have escalated this issue to AWS, and also are working on restoring a copy of the database in parallel.

   provider

5. updateDec 28, 2025, 11:01 AM UTC

   We have just finished spinning up a new database instance from backup and pointing traffic to it. We are seeing recovery for users, and are actively keeping a close eye on metrics.

   provider

6. resolvedDec 28, 2025, 11:06 AM UTC

   All services operational as of 11:06 UTC.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.