Some services are down

What to do

• Check whether you use Modal in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 16h 18m it lasted.

  Anything that failed between 2025-10-20 07:12 UTC and 2025-10-20 23:30 UTC may need a replay.

• Subscribe to Modal's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=modal works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Modal 7

1. updateOct 20, 2025, 7:12 AM UTC

   AWS us-east-1 is experiencing an outage and many of our services are affected. We're looking at mitigating the impact.

   provider

2. updateOct 20, 2025, 7:12 AM UTC

   CPU functions, GPU functions, Snapshot restores (beta), and 3 other resources went down.

   provider

3. updateOct 20, 2025, 9:23 AM UTC

   Our dashboard is now recovered and service errors are going down.

   provider

4. updateOct 20, 2025, 4:18 PM UTC

   AWS us-east-1 is experiencing an outage and many of our services are affected. We're looking at mitigating the impact.

   provider

5. updateOct 20, 2025, 5:20 PM UTC

   A number of AWS services are still degraded in us-east-1 and causing issues.

   provider

6. updateOct 20, 2025, 10:02 PM UTC

   We have mostly recovered alongside the recovery in AWS us-east-1, but continue to have sporadic connection issues against Redis (AWS Elasticache).

   provider

7. resolvedOct 20, 2025, 11:30 PM UTC

   AWS has marked the underlying incident us-east-1 as recovered, and we've seen recovery across our affected services.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.