# Some services are down

- Provider: [Modal](https://down.guide/modal)
- Level: confirmed
- Impact: Partial outage
- lasted 16h 18m
- started 2025-10-20 07:12 UTC
- us, us-east-1
- id: DWN-db1eab5d58
- Official page: https://status.modal.com/incident/746748

## Updates from Modal
### 2025-10-20 07:12 UTC: update
AWS us-east-1 is experiencing an outage and many of our services are affected. We're looking at mitigating the impact.

### 2025-10-20 07:12 UTC: update
CPU functions, GPU functions, Snapshot restores (beta), and 3 other resources went down.

### 2025-10-20 09:23 UTC: update
Our dashboard is now recovered and service errors are going down.

### 2025-10-20 16:18 UTC: update
AWS us-east-1 is experiencing an outage and many of our services are affected. We're looking at mitigating the impact.

### 2025-10-20 17:20 UTC: update
A number of AWS services are still degraded in us-east-1 and causing issues.

### 2025-10-20 22:02 UTC: update
We have mostly recovered alongside the recovery in AWS us-east-1, but continue to have sporadic connection issues against Redis (AWS Elasticache).

### 2025-10-20 23:30 UTC: resolved
AWS has marked the underlying incident us-east-1 as recovered, and we've seen recovery across our affected services.

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