# Database issue affected the service

- Provider: [Modal](https://down.guide/modal)
- Level: confirmed
- Impact: Degraded
- lasted 14m
- started 2025-10-24 20:29 UTC
- id: DWN-ecaa37de75
- Official page: https://status.modal.com/incident/750831

## Updates from Modal
### 2025-10-24 20:29 UTC: update
We hit a scaling limit on our primary database. Configuration was updated and the database restarted.

### 2025-10-24 20:43 UTC: resolved
Database up and service is back to normal.

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