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Modal

A fraction of new containers are experiencing errors

Partial outage Lasted 5h 13m · started · Modal's page

Level
confirmed
Worst impact
Partial outage
Down Index
31of 100

What to do

  • Check whether your product depends on Modal. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 13m it lasted.

    Anything that failed between 2026-02-20 13:30 UTC and 2026-02-20 18:43 UTC may need a replay.
  • Subscribe to Modal's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=modal works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Modal 5

  1. update

    We have identified the root cause and are taking action to mitigate.

    provider

  2. update

    Issues with some image builds getting stuck have been resolved.

    provider

  3. update

    New containers are working normally. We are continuing to investigate possible lingering effects for recently started containers. At 13:30 UTC a bad change went out causing new containers to potentially get stuck or experience errors. At 14:44 UTC a the bad change was fully reverted and the disruption mitigated. We experienced a secondary, lesser problem with similar symptoms between approximately 16:00 and 16:15 UTC as part of the mitigations put in place during the response.

    provider

  4. update

    Functions are fully restored. We are still investigating possible lingering effects for a small number of Sandboxes that were launched between 13:30-14:44 UTC.

    provider

  5. resolved

    All issues have been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f2a11ade23

Is Modal still down?

No, this incident was resolved 2026-02-20 18:43 UTC. For Modal's live state, see https://down.guide/modal.

How long did it last?

5h 13m, from 2026-02-20 13:30 UTC to 2026-02-20 18:43 UTC, by the times Modal posted.

What caused it?

Modal hasn't published a root cause. If it does, it shows here.

Where does this come from?

Modal's official status page, https://status.modal.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.