# A fraction of new containers are experiencing errors

- Provider: [Modal](https://down.guide/modal)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 13m
- started 2026-02-20 13:30 UTC
- id: DWN-f2a11ade23
- Official page: https://status.modal.com/incident/829624

## Updates from Modal
### 2026-02-20 13:30 UTC: update
We have identified the root cause and are taking action to mitigate.

### 2026-02-20 14:44 UTC: update
Issues with some image builds getting stuck have been resolved.

### 2026-02-20 17:01 UTC: update
New containers are working normally. We are continuing to investigate possible lingering effects for recently started containers.
At 13:30 UTC a bad change went out causing new containers to potentially get stuck or experience errors. At 14:44 UTC a the bad change was fully reverted and the disruption mitigated.
We experienced a secondary, lesser problem with similar symptoms between approximately 16:00 and 16:15 UTC as part of the mitigations put in place during the response.

### 2026-02-20 18:01 UTC: update
Functions are fully restored. We are still investigating possible lingering effects for a small number of Sandboxes that were launched between 13:30-14:44 UTC.

### 2026-02-20 18:43 UTC: resolved
All issues have been resolved.

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