# App and Connectivity Issue

- Provider: [Modern Treasury](https://down.guide/modern-treasury)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-01-07 18:52 UTC
- Platform/API
- id: DWN-47fa7975dd
- Official page: https://status.moderntreasury.com/incident/cmk4dkuhi04h713icepbk5zry

## Updates from Modern Treasury
### 2026-01-07 18:52 UTC: resolved
Type: Incident
 Duration: 25 minutes
 Affected Components: Platform/API
 Jan 7, 19:12:01 GMT+0 - Postmortem - \*\*Impact\*\*
\* Login was unavailable for customers.
\* API traffic was unavailable for \*\*us000\*\* and \*\*us002\*\* for approximately \*\*36 minutes\*\*, from \*\*10:34 AM to 11:10 AM\*\*.
\* All other cells were \*\*unaffected\*\*.
\*\*Affected cells\*\*
\* us000, us002
\*\*What Happened\*\* 
As part of ongoing infrastructure work to improve long-term stability and reduce operational overhead, we previously decommissioned an unused internal service and later removed related configuration. 
On January 7, an AWS-initiated maintenance event caused a restart of a database connection service used by our platform. During the restart, a missing configuration dependency prevented the service from starting correctly. As traffic increased, the remaining healthy capacity was exhausted, leading to a temporary outage affecting logins and API traffic. 
\*\*Resolution\*\* 
The issue was identified and resolved, and service was fully restored. We have implemented additional safeguards and monitoring to prevent similar incidents in the future. Jan 7, 19:12:00 GMT+0 - Resolved - This is now resolved. Jan 7, 18:52:09 GMT+0 - Investigating - Users are currently unable to access the Modern Treasury application. Our engineering team is investigating.

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