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monday.com

Investigating issues with Processing Payment

Degraded Lasted 4h 9m · started · monday.com's page

Level
confirmed
Worst impact
Degraded
Components
Billing, Billing, Billing
Down Index
22of 100

What to do

  • Check whether you use monday.com Billing, Billing, Billing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 9m it lasted.

    Anything that failed between 2025-11-18 12:57 UTC and 2025-11-18 17:06 UTC may need a replay.
  • Subscribe to monday.com's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=monday works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from monday.com 2

  1. investigating

    We are currently investigating reports of payment-related issues. Our team is looking into this and will provide you with a response shortly.

    provider

  2. resolved

    The issue with payments has been successfully resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0b193d5e5d

Is monday.com still down?

No, this incident was resolved 2025-11-18 17:06 UTC. For monday.com's live state, see https://down.guide/monday.

How long did it last?

4h 9m, from 2025-11-18 12:57 UTC to 2025-11-18 17:06 UTC, by the times monday.com posted.

What was affected?

monday.com named Billing, Billing, Billing.

What caused it?

monday.com hasn't published a root cause. If it does, it shows here.

Where does this come from?

monday.com's official status page, https://status.monday.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.