# Investigating issues with Templates

- Provider: [monday.com](https://down.guide/monday)
- Level: confirmed
- Impact: Major outage
- lasted 22m
- started 2025-09-29 11:35 UTC
- Other Functionalities
- id: DWN-0d67fc828e
- Official page: https://stspg.io/twwgkfffwl8g

## Updates from monday.com
### 2025-09-29 11:35 UTC: investigating
We are currently experiencing issues related to pre-built templates. Our dedicated team is working to resolve this as quickly as possible

### 2025-09-29 11:42 UTC: identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.

### 2025-09-29 11:44 UTC: monitoring
A fix has been implemented and we are monitoring results to ensure full system stability.

### 2025-09-29 11:57 UTC: resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience

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